The AMS consoles in the AWS Management Console are available for you to interact with AMS and operate your AMS Advanced-managed and AMS Accelerate resources. The AMS consoles generally behave like any AWS console; however, because AMS is a private organization, only accounts enabled for AMS can access the console. Once AMS is enabled in your account, you can access the console by searching for "Managed Services" in the unified search bar.
Note
Depending on your account role, you access the AMS Advanced console or the AMS Accelerate console.
When using the AMS consoles, be aware of the following caveats:
The AMS console is account specific. So, if you are in a "Test" account for your organization, you won't be able to see resources in the "Prod" account for that organization. Likewise, you must have an AMS Advanced role to access the AMS Advanced console.
The AMS consoles apply an IAM policy when you authenticate that determines which console you can access and what you can do there. Your administrator may apply additional polices to the default AMS policy to restrict what you can see and do in the console.
The AMS Advanced console has these features:
Opening page: The opening page has information boxes and links to facilitate your access to your existing RFCs, incidents, service request, and reports.
Feature pages, links in the left-hand navigation pane:
Dashboard: Provides an overview of the current status of your account including:
Requests for change: See how many RFCs are Awaiting your response, and jump to the RFC list page with that filter active. See how many RFCs are Awaiting your approval, and jump to the RFC list page with that filter active. See how many RFCs are Open, and jump to the RFC list page with that filter active. Open the list page for RFCs by clicking the View all link.
Incidents: See how many incident cases are Awaiting your response, and jump to the incident list page with that filter active. See and how many are Open, and jump to the incident list page with that filter active. Open the incident list page by clicking the View all link.
Service requests: See how many service requests are Awaiting your response, and jump to the service request list page with that filter active. See and how many are Open, and jump to the service request list page with that filter active. Open the service request list page by clicking the View all link.
Recently updated RFCs: Date, link to the RFC details, and status
Recently created incidents and service requests: Date, link to the case details, and type (incident or service request)
RFCs: Opens a list of the existing RFCs for the account
Incidents: Opens a list of the open incidents for the account
Service requests: Opens a list of the open service requests for the account
Reports: Opens the Reports page and the default reports, Daily Backup and Daily Patch and Monthly Billling
Resources:
VPCs: Opens a list of the existing VPCs for the account
Stacks: Opens a list of existing stacks for the account
AMIs: Opens a list of available AMS AMIs
Feature spotlight: Information on the latest updates to the console
Developer's Resources: A page of downloadable files, including the AMS Advanced change management SDK and more
Documentation: The AWS Managed Services documentation landing page
