/AWS1/CL_SMCRESOLUTIONCONTACT¶
Information about the engagement resolution steps. The resolution starts from the first contact, which can be an escalation plan, then resolves to an on-call rotation, and finally to a personal contact.
The ResolutionContact structure describes the information for each node or
step in that process. It contains information about different contact types, such as the
escalation, rotation, and personal contacts.
CONSTRUCTOR¶
IMPORTING¶
Required arguments:¶
IV_CONTACTARN TYPE /AWS1/SMCSSMCONTACTSARN /AWS1/SMCSSMCONTACTSARN¶
The Amazon Resource Name (ARN) of a contact in the engagement resolution process.
IV_TYPE TYPE /AWS1/SMCCONTACTTYPE /AWS1/SMCCONTACTTYPE¶
The type of contact for a resolution step.
Optional arguments:¶
IV_STAGEINDEX TYPE /AWS1/SMCSTAGEINDEX /AWS1/SMCSTAGEINDEX¶
The stage in the escalation plan that resolves to this contact.
Queryable Attributes¶
ContactArn¶
The Amazon Resource Name (ARN) of a contact in the engagement resolution process.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_CONTACTARN() |
Getter for CONTACTARN, with configurable default |
ASK_CONTACTARN() |
Getter for CONTACTARN w/ exceptions if field has no value |
HAS_CONTACTARN() |
Determine if CONTACTARN has a value |
Type¶
The type of contact for a resolution step.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_TYPE() |
Getter for TYPE, with configurable default |
ASK_TYPE() |
Getter for TYPE w/ exceptions if field has no value |
HAS_TYPE() |
Determine if TYPE has a value |
StageIndex¶
The stage in the escalation plan that resolves to this contact.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_STAGEINDEX() |
Getter for STAGEINDEX, with configurable default |
ASK_STAGEINDEX() |
Getter for STAGEINDEX w/ exceptions if field has no value |
HAS_STAGEINDEX() |
Determine if STAGEINDEX has a value |
Public Local Types In This Class¶
Internal table types, representing arrays and maps of this class, are defined as local types:
TT_RESOLUTIONLIST¶
TYPES TT_RESOLUTIONLIST TYPE STANDARD TABLE OF REF TO /AWS1/CL_SMCRESOLUTIONCONTACT WITH DEFAULT KEY
.