This guide documents the new AWS Wickr administration console, released on March 13, 2025. For documentation on the classic version of the AWS Wickr administration console, see Classic Administration Guide.
Data retention for AWS Wickr
AWS Wickr Data retention can retain all conversations in network. This includes
direct message conversations and conversations in Groups or Rooms between in-network
(internal) members and those with other teams (external) with whom your network is
federated. Data retention is only available to AWS Wickr Premium plan users and
enterprise customers who opt in for data retention. For more information on the Premium
plan, see Wickr
Pricing
When a network administrator configures and activates data retention for their network, all messages and files shared by users in their network are archived to a specified location (E.g., local storage, Amazon S3 bucket), where they can be reviewed, processed and retained as desired.
Note
AWS cannot access end-to-end encrypted message content in Wickr. If your organization requires access to your end-users’ message content, you must deploy a data retention bot.
Topics
