This guide documents the new AWS Wickr administration console, released on March 13, 2025. For documentation on the classic version of the AWS Wickr administration console, see Classic Administration Guide.
AWS Wickr Data retention can retain all conversations in network. This includes
direct message conversations and conversations in Groups or Rooms between in-network
(internal) members and those with other teams (external) with whom your network is
federated. Data retention is only available to AWS Wickr Premium plan users and
enterprise customers who opt in for data retention. For more information on the Premium
plan, see Wickr
Pricing
When a network administrator configures and activates data retention for their network, all messages and files shared in their network are retained in accordance with the organization's compliance policies. These .txt file outputs are accessible by the network administrator in an external location (eg: local storage, Amazon S3 bucket, or any other storage as per user's choice), from where they can be analyzed, erased, or transferred.
Note
Wickr never accesses your messages and files. Therefore, it is your responsibility to configure a data retention system.
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