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Document history

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Document history - AWS Incident Detection and Response User Guide

The following table describes the important changes to the documentation since the last release of the IDR guide.

Change Description Date
New function: Suppress alarms from engaging Incident Detection and Response

Added new sections to Managed workloads that provide information on how to suppress alarms temporarily or on a schedule

New section: Suppress alarms from engaging Incident Detection and Response

April 9, 2025
Updated instructions for Request an Incident Response using the AWS Support Center Console

Added details on what information to enter in the Problem description field.

Updated section: Request an Incident Response

February 6, 2025
Additional AWS Regions added

Additional AWS Regions have been added to the Incident Detection and Response availability section.

Updated section: Region availability for Incident Detection and Response

November 1, 2024
Updates to Manage Incident Detection and Response support cases with the AWS Support App in Slack page Moved page under Incident Management, revised text, and replaced screenshots.

Updated section: Manage Incident Detection and Response support cases with the AWS Support App in Slack

October 10, 2024
Added a new page AWS Support App in Slack

Updated Incident management with AWS Incident Detection and Response

Added a new page for AWS Support App in Slack

Updated Incident management with AWS Incident Detection and Response to add a new section, "Request an Incident Response using the AWS Support App in Slack".

September 10, 2024
Updated Account subscription

Updated the Account subscription section to include details on where to open a support case when you request to subscribe an account.

Updated section: Subscribe a workload to Incident Detection and Response

June 12, 2024
Post Incident Report for service events now available

Updated the Incident management for service events section to include information about the Post Incident Report for service events.

Updated section: Incident management for service events

May 8, 2024
Added a new section: Offboard a workload

Added the Offload a workload section in Getting started to include information about offboarding workloads

For more information, see Offboard a workload from Incident Detection and Response.

March 28, 2024
Updated Account subscription

Updated the Account subscription section to include information about offboarding workloads

For more information, see Account subscription

March 28, 2024
Updated Testing

Updated the Testing section to include information on gameday testing as the last step in the onboarding process.

Updated section: Test onboarded workloads in Incident Detection and Response

February 29, 2024
Updated What is AWS Incident Detection and Response

Updated the What is AWS Incident Detection and Response section.

Updated section: What is AWS Incident Detection and Response?

February 19, 2024
Updated Questionnaire section

Updated the Workload onboarding questionnaire and added Alarm ingestion questionnaire. Renamed the section from Onboarding questionnaire to Workload onboarding and Alarm ingestion questionnaires.

Updated section: Workload onboarding and alarm ingestion questionnaires in Incident Detection and Response

February 2, 2024
Updated AWS Service Event and onboarding information

Updated several sections with new information for onboarding.

Updated sections:

New sections

January 31, 2024
Added a Related information section

Added a Related information section in Access provisioning.

Updated section: Provision access for alert ingestion to Incident Detection and Response

January 17, 2024
Updated example steps

Updated the procedure for steps 2,3, and 4 in Example: Integrating notifications from Datadog and Splunk.

Updated section: Example: Integrate notifications from Datadog and Splunk

December 21, 2023
Updated introduction graphic and text

Updated graphic in Ingest alarms from APMs that have direct integration with Amazon EventBridge.

Updated section: Develop runbooks and response plans for responding to an incident in Incident Detection and Response

December 21, 2023
Updated runbook template

Updated the runbook template in Developing runbooks for AWS Incident Detection and Response.

Updated section: Develop runbooks and response plans for responding to an incident in Incident Detection and Response

December 4, 2023
Updated Alarm Configurations

Updated Alarm Configurations with detailed information on CloudWatch alarm configuration.

New section: Create CloudWatch alarms that fit your business needs in Incident Detection and Response

New section: Build CloudWatch alarms in Incident Detection and Response with CloudFormation templates

New section: Example use cases for CloudWatch alarms in Incident Detection and Response

September 28, 2023
Updated Getting Started

Updated Getting Started with information on Workload change requests.

New section: Request changes to an onboarded workload in Incident Detection and Response

Updated section: Subscribe a workload to Incident Detection and Response

September 05, 2023
New section in Getting Started

Added Ingest alarms into AWS Incident Detection and ResponseIngesting alerts into AWS Incident Detection and Response.

June 30, 2023
Original document

AWS Incident Detection and Response first published

March 15, 2023
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