AWS works with you to understand as much context about your workload as possible. AWS Incident Detection and Response uses this information to create runbooks to support you during incidents and AWS Service Events. The required information is captured in the Workload onboarding and alarm ingestion questionnaires in Incident Detection and Response. It's a best practice to register your workloads on AppRegistry. For more information, see the AppRegistry User Guide.
Key outputs:
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Workload information, such as the workload’s description, architecture diagrams, contact, and escalation details.
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Details of how the workload employs AWS services in each AWS Region.
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Specific information on how AWS supports you during a Service Event.
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Alarms used by your team that detect critical workload impact.
