The following list outlines the key requirements and limitations for using AWS Incident Detection and Response. This information is important for you to understand before using the service, as it covers aspects like support plan requirements, onboarding process, and minimum subscription duration.
AWS Incident Detection and Response is available to direct and Partner-resold Enterprise Support accounts.
AWS Incident Detection and Response is not available to accounts on Partner Led Support.
You must maintain AWS Enterprise Support at all times during the term of your Incident Detection and Response service. For information, see Enterprise Support
. Termination of Enterprise Support results in concurrent removal from the AWS Incident Detection and Response service. All workloads on AWS Incident Detection and Response must go through the workload onboarding process.
The minimum duration to subscribe an account to AWS Incident Detection and Response is ninety (90) days. All cancellation requests must be submitted thirty (30) days prior to the intended effective date of cancellation.
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Note
For Incident Detection and Response billing related questions, see Getting help with AWS Billing.
