The following table provides information about error codes you may see for the Google Calendar connector and suggested troubleshooting actions.
| Error code | Error message | Suggested resolution |
|---|---|---|
| GCAL-5001 | Connection lost - A problem occurred while validating credentials | A problem occurred while validating credentials. Provided credentials may be incorrect. |
| GCAL-5002 | There was a problem while retrieving the directory | There was a problem while retrieving the directory due to incorrect credentials. Provide correct credentials and try again. |
| GCAL-5003 | Connection lost - A problem occurred while validating credentials. | Connection was lost due to invalid credentials. Provide correct credentials and try again. |
| GCAL-5004 | There was a problem while retrieving the user list because the API was not responding. | There was a problem while retrieving the user list because the API was not responding. Try again. |
| GCAL-5100 | There was a problem while generating the new access token. | |
| GCAL-5101 | There was a problem while retrieving the private key. | The private key may be empty or incorrect. |
| GCAL-5102 | There was a problem while retrieving the http request initializer. | |
| GCAL-5103 | Auth Type can not be null or empty | Enter a valid value. |
| GCAL-5104 | Invalid value for Auth Type | Enter a valid value. |
| GCAL-5105 | Only String, String List, Date and Long formats are supported for the indexFieldType in all the field mappings. | Please provide the supported format only for the indexFieldType in all the fieldMappings. |
| GCAL-5106 | There was a problem while retrieving client email id. Client email id may be empty or incorrect. | Client email id can not be empty or incorrect. Provide the proper values. |
| GCAL-5107 | Client Email ID length is more than the size limit. | Client Email should be less than 255 characters. |
| GCAL-5108 | There was a problem while retrieving admin account email id. Admin account email id may be empty or incorrect. | The admin account email id should not be empty or incorrect. Provide the correct email id. |
| GCAL-5109 | Admin Account Email ID length is more than the size limit. | Admin Email should be less than 255 characters. |
| GCAL-5110 | There was a problem while retrieving client id. Client id is empty or incorrect | The client id should not be empty or incorrect. Provide the correct email id. |
| GCAL-5111 | There was a problem while retrieving client secret. Client secret is empty or incorrect | Enter a valid value. |
| GCAL-5112 | There was a problem while retrieving refresh token. Refresh token is empty or incorrect | Provide the correct refresh token. |
| GCAL-5113 | The connection configuration in your data source configuration is missing. | Enter valid connection configuration details and try again. |
| GCAL-5114 | The repository endpoint metadata in your data source configuration is missing. | Enter valid repository endpoint metadata details and try again. |
| GCAL-5115 | The repository credentials in your data source configuration is missing. | Enter valid repository credentials details and try again. |
| GCAL-5116 | Invalid client email | Enter valid client email and try again. |
| GCAL-5117 | Invalid admin account email | Enter valid admin account email and try again. |
| GCAL-5118 | There was an error parsing the field value for field %s. | Size has exceeded the maximum allowable limit. The maximum size permitted is 1000. |
| GCAL-5119 | There was an error parsing the field value. The size of the filter pattern exceeded the maximum number of characters allowed. | The maximum size permitted is 1000. |
| GCAL-5400 | The identity crawler connection configuration in your data source configuration is missing. | Enter valid identity crawler connection configuration details and try again. |
| GCAL-5401 | The identity crawler repository endpoint metadata in your data source configuration is missing. | Enter valid identity crawler repository endpoint metadata details and try again. |
| GCAL-5402 | The identity crawler repository credentials in your data source configuration is missing. | Enter valid identity crawler repository credentials details and try again. |
| GCAL-5403 | Auth Type can not be null or empty | Enter a valid value. |
| GCAL-5404 | Invalid value for Auth Type | Enter a valid value. |
| GCAL-5500 | Connection timed out - API is not responding. | The threshold number of API hits has been exceeded. |
