Best Practice 1.7 – Implement single pane of glass health monitoring across your SAP workloads

Configure your SAP applications, AWS services, and any dependent components to provide information about the flow of transactions across the workload. Combine metrics from multiple sources to create a single pane of glass visualization for the health of your SAP workload and make this dashboard accessible to your key users. Use this information to determine when a response is required and to assist you in quickly identifying the factors contributing to an issue impacting your business.

Suggestion 1.7.1 - Combine application metrics, workload configuration, user metrics, and dependency health in a single location

Combine application monitoring metrics, workload configuration data, user metrics and dependency health in a single location or tool to allow end-to-end monitoring of your SAP workload and its health for end-user business processes. This can be achieved through the use of SAP Solution Manager, custom CloudWatch dashboards and metrics, or third-party monitoring tools.

Best practice is to create business facing health dashboards with traffic light health and trends, which allow a drill-down view of workload availability. Drill down capabilities allow users and operators to assess the specific component of the technology stack which may be causing a problem or underperforming.