The AWS Service Management Connector for Jira Service Management requires the add-on to be associated to one or more Jira projects and for JSM request types. You can configure which Connector features are enabled for each Jira project.
To configure the Jira projects for AWS Service Catalog, AWS Config, AWS Systems Manager Automation, AWS Systems Manager OpsCenter, AWS Security Hub, Support, and AWS Systems Manager Incident Manager.
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In the left navigation menu, under AWS Service Management Connector, choose Connector settings.
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Under Projects enabled for Connector, you must enable at least one Jira project. You can create a new Jira Service Management project
or add an existing one. Only users with access to the associated project can access the Connector. When you apply this update, the Connector adds the necessary issue types and other Jira items for AWS Service Catalog products to be available in those projects. You can return to this screen and add or remove projects at any time. -
Projects initially take the default configuration for which Connector features are enabled. Choose Edit in a project row to change the configuration for individual projects. We permit projects to use more features than the default.
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Choose Save.
Note
For end-users to be able to request AWS Service Catalog products, one or more projects must be enabled and users must have Jira permissions to create issues in the Jira project and Permission to Request in the Jira settings for the AWS Account for at least one portfolio with products.
AWS Systems Manager Automation enablement considerations
We currently do not support fine-grained permissions in Jira for which users and groups should be allowed to access which AWS Systems Manager automation documents. If you enable a project for Systems Manager Automation, then any user with permission to create issues in that project can run any of the automations. You can restrict access by limiting which users have access to projects with AWS Systems Manager Automation enabled.
