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SendEvent - Amazon Connect
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SendEvent

Note

The application/vnd.amazonaws.connect.event.connection.acknowledged ContentType will no longer be supported starting December 31, 2024. This event has been migrated to the CreateParticipantConnection API using the ConnectParticipant field.

Sends an event. Message receipts are not supported when there are more than two active participants in the chat. Using the SendEvent API for message receipts when a supervisor is barged-in will result in a conflict exception.

For security recommendations, see Amazon Connect Chat security best practices.

Note

ConnectionToken is used for invoking this API instead of ParticipantToken.

The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.

Request Syntax

POST /participant/event HTTP/1.1 X-Amz-Bearer: ConnectionToken Content-type: application/json { "ClientToken": "string", "Content": "string", "ContentType": "string" }

URI Request Parameters

The request uses the following URI parameters.

ConnectionToken

The authentication token associated with the participant's connection.

Length Constraints: Minimum length of 1. Maximum length of 1000.

Required: Yes

Request Body

The request accepts the following data in JSON format.

ClientToken

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the AWS SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

Type: String

Length Constraints: Maximum length of 500.

Required: No

Content

The content of the event to be sent (for example, message text). For content related to message receipts, this is supported in the form of a JSON string.

Sample Content: "{\"messageId\":\"11111111-aaaa-bbbb-cccc-EXAMPLE01234\"}"

Type: String

Length Constraints: Minimum length of 1. Maximum length of 16384.

Required: No

ContentType

The content type of the request. Supported types are:

  • application/vnd.amazonaws.connect.event.typing

  • application/vnd.amazonaws.connect.event.connection.acknowledged (will be deprecated on December 31, 2024)

  • application/vnd.amazonaws.connect.event.message.delivered

  • application/vnd.amazonaws.connect.event.message.read

Type: String

Length Constraints: Minimum length of 1. Maximum length of 100.

Required: Yes

Response Syntax

HTTP/1.1 200 Content-type: application/json { "AbsoluteTime": "string", "Id": "string" }

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

AbsoluteTime

The time when the event was sent.

It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 100.

Id

The ID of the response.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 256.

Errors

For information about the errors that are common to all actions, see Common Errors.

AccessDeniedException

You do not have sufficient access to perform this action.

HTTP Status Code: 403

ConflictException

The requested operation conflicts with the current state of a service resource associated with the request.

HTTP Status Code: 409

InternalServerException

This exception occurs when there is an internal failure in the Amazon Connect service.

HTTP Status Code: 500

ThrottlingException

The request was denied due to request throttling.

HTTP Status Code: 429

ValidationException

The input fails to satisfy the constraints specified by Amazon Connect.

HTTP Status Code: 400

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following:

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