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Viewing products in the Standard User Interface (Fulfiller View)

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Viewing products in the Standard User Interface (Fulfiller View) - AWS Service Management Connector
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View provisioned products as an end user and from the scoped app as an administrator.

To view provisioned products as an end user
  1. Choose My Assets in the ServiceNow standard user interface.

  2. In My Asset Requests, view the requests.

  3. To view the product, personalize the list view to show the associated configuration item.

    To show the items, choose Settings in the header row of the table of asset requests.

  4. Choose Configuration item (configuration_item). Then use the > icon to add it to the view.

    Move the configuration item to below Stage in the list. You can see it (the ordered product) in the list of assets.

  5. To view the product, choose the configuration item name.

  6. In the Outputs tab of the form, view the Outputs for the provisioned product.

  7. In the Product Events tab of the form, view the provisioning history of the product .

To view provisioned products from the scoped app as an administrator
  1. Log in to your ServiceNow instance as the end user (for example, Abel Tuter).

  2. Enter Service Catalog in the navigation filter and choose Provisioned Products. The user interface view displays the provisioned products.

  3. Choose a provisioned product to view the current status. You can also select post provisioned actions such as Request Update, Request Termination, as well as associated service actions.

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