Service Management Connector uses the roles and permissions that an IAM user requires to access your specific AWS resources and services. Service Management Connector requires two IAM user roles, SyncUser and EndUser, to perform various integration operations. For more information, see your chosen Connector to identify the IAM permissions for a specific integration.
Service Management Connector is not within the scope of any AWS compliance programs. Using Service Management Connector to access a service does not alter that service’s compliance.
Encryption at rest — Service Management Connector does not store any customer data. The connector installs Tables and Schemas on third-party platforms that can store credentials in the platform’s database. All credentials are encrypted and masked to comply with platform best practices.
Encryption in transit — By default, AWS encrypts all data transmitted between external platforms and Service Management Connector by sending data through a HTTPS/TLS connection.