MediaTailor creates alerts for issues or potential issues that occur with your channel assembly resources. The alert describes the issue, when the issue occurred, and the affected resources.
You can view the alerts in the AWS Management Console, the AWS Command Line Interface (AWS CLI), AWS SDKs, or programmatically using the MediaTailor ListAlerts API.
Important
Alerts are only available for channel assembly resources created on or after July 14th, 2021.
Alert Type | Alert Code | Alert Message | Notes |
---|---|---|---|
VOD Source | NOT_PROCESSED |
MediaTailor hasn't processed the package configuration
configurationPath . |
|
UNREACHABLE |
We can't reach the URL url . |
||
UNAUTHORIZED |
url didn't authorize the request. |
||
TIMEOUT |
The connection to url timed out. |
||
UNPARSABLE_MANIFEST |
MediaTailor encountered an issue while parsing the manifest from
url . |
||
VARIANT_DURATION_MISMATCH |
MediaTailor encountered variants with mismatched total durations while parsing
the manifest from url . This might cause stalling
during playback. |
Your manifest has varying durations across variants/representations. This might result in missing or incorrect captions, and MediaTailor being unable to insert ads. | |
SEGMENT_DURATION_TOO_LONG |
MediaTailor encountered a segment with a duration greater than thirty seconds
while parsing the manifest from url . This might
cause stalling during playback, missing or incorrect captions, and the
inability to insert advertisements. |
Your manifest contains a segment that is greater than 30 seconds. | |
TARGET_DURATION_MISMATCH |
MediaTailor encountered a mismatch of EXT-X-TARGETDURATION values
across HLS manifests while parsing the manifest from
url . This might cause stalling during
playback. |
The target duration doesn't match across all manifests in the source.. | |
Source Location | NOT_PROCESSED |
MediaTailor hasn't processed the resource
resourceName . |
|
Program | VOD_SOURCE_ALERT |
The VOD source vodSourceName in this program
has the following alert: vodSourceAlertCode :
vodSourceAlertMessage |
|
SOURCE_LOCATION_ALERT |
The source location sourceLocationName
contained in this program has the following alert:
sourceLocationAlertCode :
sourceLocationAlertMessage |
||
CODEC_MISMATCH |
MediaTailor encountered mismatched codec in
channelName schedule. The mismatch is in
sourceGroupName between
programName1 's manifest
manifestUrl and
programName2 's manifest
manifestUrl . |
||
RESOLUTION_MISMATCH |
MediaTailor encountered mismatched resolution in
channelName schedule. The mismatch is in
sourceGroupName between
programName1 's manifest
manifestUrl and
programName2 's manifest
manifestUrl . |
||
BANDWIDTH_MISMATCH |
MediaTailor encountered mismatched bandwidth in
channelName schedule. The mismatch is in
sourceGroupName between
programName1 's manifest
manifestUrl and
programName2 's manifest
manifestUrl . |
||
FRAMERATE_MISMATCH |
MediaTailor encountered mismatched framerate in
channelName schedule. The mismatch is in
sourceGroupName between
programName1 's manifest
manifestUrl and
programName2 's manifest
manifestUrl . |
||
TARGET_DURATION_MISMATCH |
MediaTailor encountered mismatched EXT-X-TARGETDURATION values
across HLS manifests in channelName schedule. The
mismatch is in sourceGroupName between
programName1 's manifest
manifestUrl and
programName2 's manifest
manifestUrl . |
||
SEGMENT_DURATION_MISMATCH |
MediaTailor encountered mismatched segment duration values across manifests in
channelName schedule. The mismatch is in
sourceGroupName between
programName1 's manifest
manifestUrl and
programName2 's manifest
manifestUrl . |
||
NO_COMMON_SEGMENT_BOUNDARY_FOR_AD_SLATE |
MediaTailor was not able to insert ad slate at offset
offsetMillis for program
programName . There is no common segment
boundary at the ad slate's start time. |
||
NOT_PROCESSED |
MediaTailor hasn't processed the resource
resourceName . |
||
TOO_MANY_ALERTS |
MediaTailor has found too many alerts and will not provide any more alerts for
programName . Clear existing alerts to
continue receiving alerts for
programName . |
||
Channel | PROGRAM_ALERT |
The program programName contained in this
channel has the following alert:
programAlertCode :
programAlertMessage |
Viewing alerts
You can view alerts for any MediaTailor channel assembly resource. When you view the alerts for channels and programs, MediaTailor includes all of the related resources contained within the channel or program. For example, when you view the alerts for a specific program, you also see alerts for the source location and VOD sources that the program contains.
To view alerts, perform the following procedure.
To view alerts in the console
Open the MediaTailor console at https://console.aws.amazon.com/mediatailor/
. -
Choose the resource that you want to view alerts for.
-
Select the Alerts tab to view the alerts.
Handling alerts
When an alert occurs, view the alerts in the AWS Management Console, or use the AWS Command Line Interface (AWS CLI), AWS SDKs, or the MediaTailor Alerts API to determine the possible sources of the issue.
After you resolve the issue, MediaTailor clears the alert.