Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Preferences
Contact Us
Feedback
AWS Documentation
Create an AWS Account

Troubleshooting AWS CLI problems with Snowball Edge

PDF
RSS
Focus mode
Troubleshooting AWS CLI problems with Snowball Edge - AWS Snowball Edge Developer Guide
Troubleshooting AWS CLI error message: "Profile Cannot Be Null"Troubleshooting null pointer error when transferring data with the AWS CLI

Use the following topics to help you resolve problems when working with an AWS Snowball Edge device and the AWS CLI.

Troubleshooting AWS CLI error message: "Profile Cannot Be Null" with Snowball Edge

When working with the AWS CLI, you might encounter an error message that says Profile cannot be null. You can encounter this error if the AWS CLI hasn't been installed or an AWS CLI profile hasn't been configured.

Action to take

Ensure that you have downloaded and configured the AWS CLI on your workstation. For more information, see Install or update to the latest version of the AWS CLI in the AWS Command Line Interface User Guide.

Troubleshooting null pointer error when transferring data with the AWS CLI with Snowball Edge

When using the AWS CLI to transfer data, you might encounter a null pointer error. This error can occur in the following conditions:

  • If the specified file name is misspelled, for example flowwer.png or flower.npg instead of flower.png

  • If the specified path is incorrect, for example C:\Documents\flower.png instead of C:\Documents\flower.png

  • If the file is corrupted

Action to take

Confirm that your file name and path are correct, and try again. If you continue to experience this issue, confirm that the file has not been corrupted, abandon the transfer, or attempt repairs to the file.

On this page

PrivacySite termsCookie preferences
© 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved.