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Amazon Q Business does not use customer data for service improvement or for improving its underlying large language models (LLMs). Also, none of the data you include in your Microsoft Word (Word) conversations will be indexed into your company's Amazon Q Business instance. For more information, see Amazon Q Business Service improvement.
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To reset your conversation context, choose new chat. If you close the Amazon Q Business chat panel it will end the conversation and will start a new conversation the next time you reopen it.
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All conversations with Amazon Q including uploaded web page snapshots and files from the Word will be deleted after 30 days of inactivity.
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You can access all history of previous conversations (including attachments to those conversations) that have not been deleted from the Amazon Q web experience conversation history.
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Amazon Q's responses aren't always 100% accurate. For more information, see Hallucination in the topic Key concepts of Amazon Q Business.
