NonTalkTimeFilter
Flag the presence or absence of periods of silence in your Call Analytics transcription output.
Rules using NonTalkTimeFilter are designed to match:
-
The presence of silence at specified periods throughout the call
-
The presence of speech at specified periods throughout the call
See Rule criteria for post-call categories for usage examples.
Contents
- AbsoluteTimeRange
-
Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for a period of silence. See AbsoluteTimeRange for more detail.
Type: AbsoluteTimeRange object
Required: No
- Negate
-
Set to
TRUEto flag periods of speech. Set toFALSEto flag periods of silenceType: Boolean
Required: No
- RelativeTimeRange
-
Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for a period of silence. See RelativeTimeRange for more detail.
Type: RelativeTimeRange object
Required: No
- Threshold
-
Specify the duration, in milliseconds, of the period of silence that you want to flag. For example, you can flag a silent period that lasts 30,000 milliseconds.
Type: Long
Valid Range: Minimum value of 0. Maximum value of 14400000.
Required: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
