We recommend ServiceNow administrators add the My AWS Products widget to the ServiceNow Portal view. The widget enables users to view their AWS product requests, view outputs, and perform post-operational actions such as update, terminate, and service actions (AWS Systems Manager documents).
To include the My AWS Products widget on the Service Portal view
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Log in as system administrator in the ServiceNow standard user interface (Fulfiller view).
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In the navigator panel, find Service Portal.
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Choose Service Portal Configuration.
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Choose Designer.
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Search for Service Portal in the filter.
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Choose the Service Portal box with a house image and the word Index in the lower right corner.
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In the left panel in Widgets, enter
My AWS Productsin the Filter Widget. -
Drag the widget to the Service Portal edit view to your desired location.
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Preview your changes.
To include the Search AWS Products widget on the Service Portal view
Log in as system administrator in the ServiceNow standard user interface (Fulfiller view).
In the navigator panel, find Service Portal.
Choose Service Portal Configuration.
Choose Designer.
Search for Service Portal in the filter.
Choose the Service Portal box with a house image and the word Index in the lower right corner.
In the left panel in Widgets, enter
AWS Custom Product Search in the Filter Widget.Drag the widget to the Service Portal edit view to your desired location.
Preview your changes.
Note
Ensure that the end user has x_126749_aws_sc.productsearchaccess to view and use the widget.
