Creating AWS Service Management Connector Sync User

To create AWS Service Management Connector sync user

1. Follow the instructions in Creating IAM Policies to create the policy, SSMOpsItemActionPolicy. This policy enables Jira administrators to create and manage AWS Systems Manager OpsItems.

   Copy this policy and paste it into Policy Document:

   {
   
       "Version": "2012-10-17",
   
       "Statement": [
   
           {
   
               "Effect": "Allow",
   
               "Action": [
   
                   "ssm:CreateOpsItem",
   
                   "ssm:GetOpsItem",
   
                   "ssm:UpdateOpsItem",
   
                   "ssm:DescribeOpsItems",
   
                   "ssm:CreateOpsItem"
   
               ],
   
               "Resource": "*"
   
           }
   
       ]
   
   }

2. Follow the instructions in Creating IAM policies and create the policy, ConfigBidirectionalSecurityHubSQSBaseline.

   Copy this policy and paste it in the JSON editor.

   
   {
      "Version":"2012-10-17",
      "Statement":[
         {
            "Sid":"VisualEditor0",
            "Effect":"Allow",
            "Action":[
               "cloudformation:RegisterType",
               "cloudformation:DescribeTypeRegistration",
               "cloudformation:DeregisterType",
               "sqs:ReceiveMessage",
               "sqs:DeleteMessage",
               "securityhub:BatchUpdateFindings"
            ],
            "Resource":"*"
         }
      ]
    }                

3. Follow the instructions in Creating IAM policies to create the policy, AWSIncidentBaselinePolicy.

   Copy this policy and paste it in the JSON editor.

   
                         
   {
       "Version": "2012-10-17",
       "Statement":[
    {
       "Effect":"Allow",
        "Action":[
           "ssm-incidents:ListIncidentRecords",
           "ssm-incidents:GetIncidentRecord",
           "ssm-incidents:UpdateRelatedItems",
           "ssm-incidents:ListTimelineEvents",
           "ssm-incidents:GetTimelineEvent",
           "ssm-incidents:UpdateIncidentRecord",
           "ssm-incidents:ListRelatedItems",
           "ssm:ListOpsItemRelatedItems"
         ],
            "Resource":"*"
         }
       ]
    } 

4. Follow the instructions in Creating an IAM User in your AWS Account to create a sync user (SCSyncUser). The user needs programmatic access and AWS Management Console access to follow the Connector for Jira Service Management installation instructions.

   Set permissions for your sync user (SCSyncUser). Choose Attach the following policies directly and select AWSServiceCatalogAdminReadOnlyAccess, AmazonSSMReadOnlyAccess, SSMOpsItemActionPolicy, AWSSupportAccess, AWSIncidentBaselinePolicy, and ConfigBidirectionalSecurityHubSQSBaseline.

5. Add a policy that allows budgets:ViewBudget on all resources (*).

6. Review and choose Create User.

7. Note the access and secret access information. Download the .csv file that contains the user credential information.