The Amazon Q Business integration for Microsoft Outlook (Outlook) is only available for Amazon Q Business Pro users.
Note
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The Amazon Q Business customer integrating Microsoft Outlook (Outlook) must have a paid Outlook organization.
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Amazon Q does not support users who authenticate using external SAML providers.
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Amazon Q application environment created with IAM federation does not support the Outlook Add-in.
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This feature is only available for use to Amazon Q Business pro users. For more information, see User subscription tiers.
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Access using the Amazon Q Business API is not supported at this time.
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Amazon Q Business does not use user data for service improvement or for training its underlying large language models (LLMs). For more information, see Amazon Q Business Service improvement.
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Uploading documents and conversations will follow the same behavior as the web experience. For more information, see the Chat and file uploads section in the Using web experience topic.