interface CrossChannelBehaviorProperty

Language	Type name
.NET	Amazon.CDK.AWS.Connect.CfnRoutingProfile.CrossChannelBehaviorProperty
Go	github.com/aws/aws-cdk-go/awscdk/v2/awsconnect#CfnRoutingProfile_CrossChannelBehaviorProperty
Java	software.amazon.awscdk.services.connect.CfnRoutingProfile.CrossChannelBehaviorProperty
Python	aws_cdk.aws_connect.CfnRoutingProfile.CrossChannelBehaviorProperty
TypeScript	aws-cdk-lib » aws_connect » CfnRoutingProfile » CrossChannelBehaviorProperty

Defines the cross-channel routing behavior that allows an agent working on a contact in one channel to be offered a contact from a different channel.

See also: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-properties-connect-routingprofile-crosschannelbehavior.html

Example

// The code below shows an example of how to instantiate this type.
// The values are placeholders you should change.
import { aws_connect as connect } from 'aws-cdk-lib';
const crossChannelBehaviorProperty: connect.CfnRoutingProfile.CrossChannelBehaviorProperty = {
  behaviorType: 'behaviorType',
};

Properties

Name	Type	Description
behaviorType	string	Specifies the other channels that can be routed to an agent handling their current channel.

---

behaviorType

Type: string

Specifies the other channels that can be routed to an agent handling their current channel.

See also: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-properties-connect-routingprofile-crosschannelbehavior.html#cfn-connect-routingprofile-crosschannelbehavior-behaviortype