interface CrossChannelBehaviorProperty
Language | Type name |
---|---|
![]() | Amazon.CDK.AWS.Connect.CfnRoutingProfile.CrossChannelBehaviorProperty |
![]() | github.com/aws/aws-cdk-go/awscdk/v2/awsconnect#CfnRoutingProfile_CrossChannelBehaviorProperty |
![]() | software.amazon.awscdk.services.connect.CfnRoutingProfile.CrossChannelBehaviorProperty |
![]() | aws_cdk.aws_connect.CfnRoutingProfile.CrossChannelBehaviorProperty |
![]() | aws-cdk-lib » aws_connect » CfnRoutingProfile » CrossChannelBehaviorProperty |
Defines the cross-channel routing behavior that allows an agent working on a contact in one channel to be offered a contact from a different channel.
Example
// The code below shows an example of how to instantiate this type.
// The values are placeholders you should change.
import { aws_connect as connect } from 'aws-cdk-lib';
const crossChannelBehaviorProperty: connect.CfnRoutingProfile.CrossChannelBehaviorProperty = {
behaviorType: 'behaviorType',
};
Properties
Name | Type | Description |
---|---|---|
behavior | string | Specifies the other channels that can be routed to an agent handling their current channel. |
behaviorType
Type:
string
Specifies the other channels that can be routed to an agent handling their current channel.