interface CfnRoutingProfileProps
Language | Type name |
---|---|
![]() | Amazon.CDK.AWS.Connect.CfnRoutingProfileProps |
![]() | github.com/aws/aws-cdk-go/awscdk/v2/awsconnect#CfnRoutingProfileProps |
![]() | software.amazon.awscdk.services.connect.CfnRoutingProfileProps |
![]() | aws_cdk.aws_connect.CfnRoutingProfileProps |
![]() | aws-cdk-lib » aws_connect » CfnRoutingProfileProps |
Properties for defining a CfnRoutingProfile
.
Example
// The code below shows an example of how to instantiate this type.
// The values are placeholders you should change.
import { aws_connect as connect } from 'aws-cdk-lib';
const cfnRoutingProfileProps: connect.CfnRoutingProfileProps = {
defaultOutboundQueueArn: 'defaultOutboundQueueArn',
description: 'description',
instanceArn: 'instanceArn',
mediaConcurrencies: [{
channel: 'channel',
concurrency: 123,
// the properties below are optional
crossChannelBehavior: {
behaviorType: 'behaviorType',
},
}],
name: 'name',
// the properties below are optional
agentAvailabilityTimer: 'agentAvailabilityTimer',
queueConfigs: [{
delay: 123,
priority: 123,
queueReference: {
channel: 'channel',
queueArn: 'queueArn',
},
}],
tags: [{
key: 'key',
value: 'value',
}],
};
Properties
Name | Type | Description |
---|---|---|
default | string | The Amazon Resource Name (ARN) of the default outbound queue for the routing profile. |
description | string | The description of the routing profile. |
instance | string | The identifier of the Amazon Connect instance. |
media | IResolvable | IResolvable | Media [] | The channels agents can handle in the Contact Control Panel (CCP) for this routing profile. |
name | string | The name of the routing profile. |
agent | string | Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time . |
queue | IResolvable | IResolvable | Routing [] | The inbound queues associated with the routing profile. |
tags? | Cfn [] | The tags used to organize, track, or control access for this resource. |
defaultOutboundQueueArn
Type:
string
The Amazon Resource Name (ARN) of the default outbound queue for the routing profile.
description
Type:
string
The description of the routing profile.
instanceArn
Type:
string
The identifier of the Amazon Connect instance.
mediaConcurrencies
Type:
IResolvable
|
IResolvable
|
Media
[]
The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
name
Type:
string
The name of the routing profile.
agentAvailabilityTimer?
Type:
string
(optional)
Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time .
queueConfigs?
Type:
IResolvable
|
IResolvable
|
Routing
[]
(optional)
The inbound queues associated with the routing profile.
If no queue is added, the agent can make only outbound calls.
tags?
Type:
Cfn
[]
(optional)
The tags used to organize, track, or control access for this resource.
For example, { "Tags": {"key1":"value1", "key2":"value2"} }.