Chat bots provide conversational interfaces for a chat room. For example, a chat bot can answer frequently asked questions, then route users to more information about their issues. Chat bots can also enable voice conversations with the members of a chat room.
Important
To use chat bots, you must have an Amazon Chime Enterprise account. Also, your Amazon Chime account administrator must create the bots before you can add them to rooms. After the administrator creates the bot, get the bot's email address from the administrator.
To add a chat bot to a chat room
Obtain the email address of the chat bot from your Amazon Chime system administrator.
In the sidebar, open the chat room.
Choose the ellipsis menu located to the right of the chat room name, then choose Manage webhooks and bots.
In the Manage incoming webhooks and bots in chat room name dialog box, choose Add bot.
Enter the email address provided by your administrator.
Choose Add.
