How you reset your password depends on whether you use Amazon Chime at work or at home.
At work – Contact your system administrator.
At home – You use the Amazon.com
site to change your Amazon Chime password. You can change forgotten passwords, and passwords that you remember, but want to change for security reasons. The following sets of steps explain how to do both types of resets.
To change a password that you forgot
In your browser, go to Amazon.com
. Choose Accounts & Lists, then choose Sign Out.
Navigate to https://app.chime.aws/
. Enter the email address that you use to sign in to Amazon Chime, and choose Sign in/Sign up.
Note
This is usually not the email address that you use to shop at Amazon.
Choose Forgot your password.
Follow the prompts to reset your password.
To change a password that you remember
In your browser, go to Amazon.com
. If you're already signed in, choose Accounts & Lists, then choose Sign Out.
Sign in to Amazon.com
again by entering the email address that you use to log in to Amazon Chime. Note
This is usually not the email address that you use to shop at Amazon.
Choose Accounts & Lists, then choose Login & Security.
Next to the Password box, choose Edit and enter your new password.
