As admins, before you can integrate the Amazon Q Business Microsoft Outlook (Outlook) Add-in, you must complete the following steps.
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You must have a Microsoft 365 Business subscription and be a Global Admin or someone with administrative permissions, specifically
AppCatalog.ReadWrite.All. -
You need your Microsoft 365 tenant ID. For more information, see How to find your tenant ID - Microsoft Entra
in the Microsoft Learn portal. -
Create an IAM Identity Center-integrated application and create your Amazon Q Business web experience.
Note
IAM federated application environments do not support integrations with Outlook.
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Add the two IAM roles and trust policies for adding integrations. For more information, see IAM roles and trust policy for your integrations.
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To use this feature, you must enable Allow end users to send queries directly to the LLM in your Admin controls and guardrails. For more information, see the Response settings topic in Admin controls and guardrails and
chatModeif you are configuring programmatically.
