You must be an Amazon Chime system administrator to complete the steps in this guide. If you need help with the Amazon Chime desktop client, web app, or mobile app, see Getting support in the Amazon Chime User Guide.
Managing chat retention policies
If you administer one or more Amazon Chime Enterprise accounts, you can set chat retention policies for the following:
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Chat conversations that include only members of your Enterprise account.
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Chat rooms created by members of your Enterprise account.
A retention policy automatically deletes messages based on the time period that you set. You can set time periods lasting from one day to 15 years.
Note
Amazon Chime Enterprise accounts have a retention period of 90 days. The policy applies to conversations involving users who belong to the account, and to users who don't belong to the account.
Retention policies do not apply to the following:
Chat conversations that do not include members of Amazon Chime Enterprise accounts
Chat rooms created by users who don't belong to an Amazon Chime Enterprise account
