End of support notice: On February
20, 2026, AWS will end support for the Amazon Chime service. After February 20, 2026, you will
no longer be able to access the Amazon Chime console or Amazon Chime application resources. For more
information, visit the blog post
Document history for Amazon Chime
The following table describes important changes to the Amazon Chime Administrator Guide, beginning in March 2018. For notifications about updates to this documentation, you can subscribe to an RSS feed.
| Change | Description | Date |
|---|---|---|
End of support notice | End of support notice: On February 20, 2026,
AWS will end support for the Amazon Chime service. After February 20, 2026, you will
no longer be able to access the Amazon Chime console or Amazon Chime application resources.
For more information, visit the blog post | February 19, 2025 |
Amazon Chime SDK Administration Guide published | The Amazon Chime SDK topics are now published in the Amazon Chime SDK Administration Guide. For for information, see the Amazon Chime SDK Administration Guide. | March 24, 2022 |
IAM policy updates | Changes to IAM policies managed by AWS are now tracked in this administrator's guide. See Amazon Chime identity-based policy examples. | September 23, 2021 |
Service-linked roles | Administrators can now create service-linked roles for Amazon Live Transcription, and view event messages when an Amazon Chime live transcription operation starts and ends. For more information, see Using roles with live transcription and Automating Amazon Chime with CloudWatch events. | August 12, 2021 |
SIP media applications and rule | Administrators can create SIP media applications and rules for use with Amazon Chime Voice Connector and AWS Lambda functions. For more information, see Managing SIP applications and rules, in the Amazon Chime Administrator Guide. | November 18, 2020 |
Amazon Chime Voice Connector emergency call routing numbers | Amazon Chime administrators can set up emergency call routing numbers for an Amazon Chime Voice Connector. For more information, see Setting up emergency call routing numbers for your Amazon Chime Voice Connector, in the Amazon Chime Administrator Guide. | July 1, 2020 |
Amazon Chime on Dolby Voice Huddle | Amazon Chime offers a native or first-party meeting experience on Dolby Voice Huddle audio and video conferencing hardware. For more information, see Setting up Amazon Chime on Dolby Hardware, in the Amazon Chime Administrator Guide. | June 3, 2020 |
Setting chat retention policies | Amazon Chime administrators can set chat retention policies for their Enterprise accounts. For more information, see Managing chat retention policies, in the Amazon Chime Administrator Guide. | May 21, 2020 |
Removing chat messages | If you have the ability to program, you can use a pair of Amazon Chime APIs to remove messages from the chat rooms and conversations in your account. For more information, see Deleting individual messages, in the Amazon Chime Administrator Guide. | May 18, 2020 |
CloudWatch media quality metrics for Amazon Chime Voice Connector | Amazon Chime supports sending media quality metrics for your Amazon Chime Voice Connector to CloudWatch. For more information, see Monitoring Amazon Chime with CloudWatch, in the Amazon Chime Administrator Guide. | January 23, 2020 |
Amazon Chime Meetings App for Slack | Amazon Chime supports the Amazon Chime Meetings App for Slack. For more information, see Setting up the Amazon Chime Meetings App for Slack, in the Amazon Chime Administrator Guide. | December 4, 2019 |
Meeting Region settings | Amazon Chime supports processing meetings in the optimal AWS Region for all participants. For more information, see Meeting Region settings, in the Amazon Chime Administrator Guide. | December 3, 2019 |
SIP-based media recording (SIPREC) compatibility | Amazon Chime Voice Connectors support streaming media from a SIPREC-compatible voice infrastructure to Kinesis Video Streams. For more information, see SIP-based media recording (SIPREC) compatibility, in the Amazon Chime Administrator Guide. | November 25, 2019 |
Amazon Chime on Dolby Voice Room | If you want users to join meetings conveniently, Amazon Chime offers a native or first-party meeting experience on Dolby Voice Room audio and video conferencing hardware. For more information, see Setting up Amazon Chime on Dolby Voice Room, in the Amazon Chime Administrator Guide. | October 29, 2019 |
Updating outbound calling names | Set a default calling name that appears to recipients of outbound calls made using phone numbers in your Amazon Chime inventory. For more information, see Updating outbound calling names, in the Amazon Chime Administrator Guide. | October 24, 2019 |
Streaming media to Amazon Kinesis | Stream phone call audio from Amazon Chime Voice Connectors to Kinesis Video Streams for analytics, machine learning, and other processing. For more information, see Streaming Amazon Chime Voice Connector media to Kinesis and Using the Amazon Chime Voice Connector service-linked role, in the Amazon Chime Administrator Guide. | October 24, 2019 |
Monitoring Amazon Chime with Amazon CloudWatch | Monitor Amazon Chime using CloudWatch, which collects raw data and processes it into readable, near real-time metrics. For more information, see Monitoring Amazon Chime with CloudWatch, in the Amazon Chime Administrator Guide. | October 24, 2019 |
Amazon Chime Voice Connector groups | Create an Amazon Chime Voice Connector group that includes Amazon Chime Voice Connectors created in different AWS Regions. This allows incoming calls to fail over across Regions, which creates a fault-tolerant mechanism for fallback in case of availability events. For more information, see Working with Amazon Chime Voice Connector groups, in the Amazon Chime Administrator Guide. | October 24, 2019 |
Network configuration updates | Amazon Chime is simplifying its firewall requirements. For more information, see Network configuration and bandwidth requirements, in the Amazon Chime Administrator Guide. | September 6, 2019 |
Moderated meetings | Amazon Chime supports moderated meetings. For more information, see Joining a moderated meeting, in the Amazon Chime Administrator Guide. | July 25, 2019 |
Compliance validation for Amazon Chime | Amazon Chime is a HIPAA Eligible Service. For more information, see Compliance validation for Amazon Chime in the Amazon Chime Administrator Guide. | June 11, 2019 |
Porting toll-free phone numbers | Amazon Chime supports porting toll-free United States phone numbers for use with Amazon Chime Voice Connectors. For more information, see Porting existing phone numbers, in the Amazon Chime Administrator Guide. | May 28, 2019 |
Managing phone numbers in Amazon Chime | Use Amazon Chime Business Calling to provision and assign phone numbers to Amazon Chime users. Integrate an Amazon Chime Voice Connector with an existing phone system. For more information, see Managing phone numbers in Amazon Chime in the Amazon Chime Administrator Guide. | March 18, 2019 |
Amazon Chime Add-In for Outlook | Amazon Chime provides two add-ins for Microsoft Outlook: the Amazon Chime Add-In for Outlook on Windows and the Amazon Chime Add-In for Outlook. These add-ins offer the same scheduling features, but support different types of users. For more information, see Deploying the Add-In for Outlook, in the Amazon Chime Administrator Guide. | March 12, 2019 |
Various updates | Various updates to topic layout and organization. | February 11, 2019 |
Amazon Chime call me feature | Administrators can enable the Amazon Chime call me feature under their Meetings settings. For more information, see Managing meeting settings, in the Amazon Chime Administrator Guide. | August 22, 2018 |
Connect to Okta SSO | If you have an enterprise account, you can connect to Okta SSO to authenticate and assign user permissions. For more information, see Connect to Okta SSO, in the Amazon Chime Administrator Guide. | August 1, 2018 |
Request user attachments | Receive attachments uploaded into Amazon Chime by users. For more information, see Request user attachments, in the Amazon Chime Administrator Guide. | April 23, 2018 |
View additional report data | View additional report data. For more information, see View reports, in the Amazon Chime Administrator Guide. | March 30, 2018 |
Assign users Pro or Basic permissions | Assign users Pro or Basic permissions. For more information, see Manage user access and permissions, in the Amazon Chime Administrator Guide. | March 29, 2018 |
