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Checking Confluence (Server/Data Center) connectivity

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Checking Confluence (Server/Data Center) connectivity - Amazon Q Business

Before you sync your Confluence (Server/Data Center) data source connector after configuring it, we recommend you check the connection between Amazon Q Business and Confluence (Server/Data Center). The following are the cURL commands you need to check Confluence (Server/Data Center) connectivity.

Checking basic authentication connectivity

To check connectivity for a Confluence (Server/Data Center) data source connector using basic authentication, use the following cURL command:

curl --location 'https://<confluence_host-url>/wiki/rest/api/user/current' --header 'Authorization: Basic <Base64 encoded username and password>'

If your data source is connected as expected, the JSON response should resemble the following:

{ "type": "known", "accountId": "accountId", "accountType": "atlassian", "email": "email", "publicName": "Administrator", "profilePicture": { "path": "/wiki/aa-avatar/<accountId>", "width": 48, "height": 48, "isDefault": false }, "displayName": "Administrator", "isExternalCollaborator": false, "_expandable": { "operations": "", "personalSpace": "" }, "_links": { "self": "https://<host_url>/wiki/rest/api/user?accountId=<accountId>", "base": "https://<host_url>/wiki", "context": "/wiki" } }

If your Confluence (Server/Data Center) connector is not connected correctly, you will see the following error:

  • CNF-5123: The profile value is invalid. Try again after sometime.

To troubleshoot the issue, check your Confluence (Server/Data Center) URL and make sure it's correct.

Checking personal access token connectivity

To check connectivity for a Confluence (Server/Data Center) data source connector using personal access token authentication, use the following cURL command:

curl --location 'https://<confluence_server_host_url>/rest/api/user/current' --header 'Authorization: Bearer <PAT_TOKEN>'

If your data source is connected as expected, the JSON response should resemble the following:

{ "type": "known", "accountId": "accountId", "accountType": "atlassian", "email": "email", "publicName": "Administrator", "profilePicture": { "path": "/wiki/aa-avatar/<accountId>", "width": 48, "height": 48, "isDefault": false }, "displayName": "Administrator", "isExternalCollaborator": false, "_expandable": { "operations": "", "personalSpace": "" }, "_links": { "self": "https://<host_url>/wiki/rest/api/user?accountId=<accountId>", "base": "https://<host_url>/wiki", "context": "/wiki" } }

If your Confluence (Server/Data Center) connector is not connected correctly, you will see the following error:

  • CNF-5123: The profile value is invalid. Try again after sometime.

To troubleshoot the issue, check your Confluence (Server/Data Center) URL and make sure it's correct.

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