The following table provides information about error codes you may see for the Amazon S3 connector and suggested troubleshooting actions.
| Error code | Error message | Suggested resolution |
|---|---|---|
| S3-5001 | Profile name cannot be null or empty. Try again with a valid profile name. | Provide a valid profile name in the configuration. |
| S3-5002 | Default AWS profile was not found. Verify the credentials file and try again. | Configure the AWS profile in the environment using “aws configure” command. |
| S3-5100 | Bucket cannot be null or empty. Try again with a valid bucket. | Provide a valid bucket name in configuration. |
| S3-5101 | The bucket does not exist, or it is from another region. Try again with a valid bucket. | Provide a valid bucket name that exists in the same region as the profile that is configured in the environment. |
| S3-5102 | The ACL file is not found in the given path. Verify and try again. | Provide a valid ACL file location in configuration. |
| S3-5103 | The ACL file reading was unsuccessful due to malformed JSON content. Verify and try again. | Verify the content of ACL file. It could contain malformed JSON content. |
| S3-5104 | Metadata file contained malformed JSON content. | Verify content of metadata files. It could contain malformed JSON content. |
| S3-5105 | IndexFieldName cannot be null or empty. | IndexFieldName in Field Mappings should not be null or empty. |
| S3-5106 | IndexFieldType cannot be null or empty. | IndexFieldType in Field Mappings should not be null or empty. |
| S3-5107 | DataSourceFieldName cannot be null or empty. | DataSourceFieldName in Field Mappings should not be null or empty. |
| S3-5108 | Only String, String List, Date and Long formats are supported for field mappings. | IndexFieldType in field mapping could contain an unsupported type. Verify field mappings and try again. |
| S3-5110 | Unable to connect with provided Amazon S3 bucket. | Try again with valid bucket. |
| S3-5111 | Unable to connect with provided Amazon S3 bucket due to connection timeout. | Check if the provided bucket is valid, credentials are valid, an IAM role with correct permissions has been provided, or if the VPC configuration of the data source is correct. |
| S3-5200 | Object was not accessible. Amazon S3 returned following error: | The object might be not accessible. User may receive this error if an object is encrypted using an SSE-KMS key that the profile doesn’t have the access. |
| S3-5201 | The object content was not readable. S3 returned following error: | User may receive this error if an object is encrypted using an SSE-C key. |
