Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Zendesk connection options

Focus mode
Zendesk connection options - AWS Glue

The following are connection options for Zendesk:

  • ENTITY_NAME(String) - (Required) Used for Read. The name of your Object in Zendesk.

  • API_VERSION(String) - (Required) Used for Read. Zendesk Rest API version you want to use. For example: v2.

  • SELECTED_FIELDS(List<String>) - Default: empty(SELECT *). Used for Read. Columns you want to select for the object. For example: id, name, url, created_at

  • FILTER_PREDICATE(String) - Default: empty. Used for Read. It should be in the Spark SQL format. For example: group_id = 100

  • QUERY(String) - Default: empty. Used for Read. Full Spark SQL query. For example: "SELECT id,url FROM users WHERE role=\"end-user\""

  • PARTITION_FIELD(String) - Used for Read. Field to be used to partition query. Default field is update_at for entities supporting the incremental export API (created_at for ticket-events and time for ticket-metric-events).

  • LOWER_BOUND(String)- Used for Read. An inclusive lower bound value of the chosen partition field.

  • UPPER_BOUND(String) - Used for Read. An exclusive upper bound value of the chosen partition field. Optional; this option will be handled by the connector if not provided in the job option. Default value - "2024-05-01T20:55:02.000Z

  • NUM_PARTITIONS(Integer) - Default: 1. Used for Read. Number of partitions for read. Optional; this option will be handled by the connector if not provided in the job option. Default value : 1.

  • IMPORT_DELETED_RECORDS(String) - Default: FALSE. Used for read. To get the delete records while querying.

  • ACCESS_TOKEN - Access token to be used in the request.

  • INSTANCE_URL - URL of the instance where the user wants to run the operations. For example : https://{subdomain}/.zendesk.com

PrivacySite termsCookie preferences
© 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved.