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UnTagContact - Amazon Connect

UnTagContact

Removes a collection of tags on the current contact. With this type of operation, either all tags are set or none are set.

You cannot remove system-defined tags. You can only remove already existing user-defined tags from a contact.

Parameter object

{ "TagKeys": [ an Object that holds the tag-keys for the tags to be removed. "Key1" Key(s) can only be set statically. ] }

Results and conditions

None.

Errors

  • Success - When un-tagging a contact is successful

  • NoMatchingError - if no other Error matches

Restrictions

This action is supported across all the Amazon Connect media channels.

This action can be used in flows of all types.

Corresponding block in the UI

Contact tags

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