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StartVoiceIdStream - Amazon Connect

StartVoiceIdStream

Sends audio to Amazon Connect Voice ID to verify the caller's identity and match against fraudsters in watchlist, as soon as the call is connected to a flow.

Parameter object

{ }

Execution results and conditions

None. No conditions are supported.

Errors

  • NoMatchingError if no condition matches.

Restrictions

Only supported for the voice channel. If used with the chat or task channels, the action takes the Error branch. Not supported in hold flows.

Corresponding block in the UI

Set Voice ID

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