Step 2: Integrate the Twilio message service endpoint with the Amazon Lex V2 bot

Sign in to the AWS Management Console and open the Amazon Lex console at https://console.aws.amazon.com/lex/.

From the list of bots, choose the Amazon Lex V2 bot that you created.

In the left menu, choose Channel integrations and then choose Add channel.

In Create channel, do the following:

1. For Platform, choose Twilio.

2. For Identity policies, choose the AWS KMS key to protect channel information. The default key is provided by Amazon Lex V2.

3. For Integration configuration, give the channel a name and an optional description. Choose the alias that points to the version of the bot to use, and choose the language that the channel supports.

4. For Additional configuration, enter the account SID and authentication token from the Twilio dashboard.

Choose Create.

From the list of channels, choose the channel that you just created.

Copy the Callback URL.