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Configuring AWS Service Catalog integration

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Configuring AWS Service Catalog integration - AWS Service Management Connector

This section provides the configurations you need to integrate AWS services in Jira Service Management Cloud.

To configure Service Catalog

  1. Follow the steps to create a Service Catalog portfolio to create a portfolio.

  2. To add the Amazon S3 bucket product to the portfolio you created in Step 1, go to the Service Catalog console. In the Upload new product page, enter the product details.

  3. For Select template, choose the Amazon S3 bucket AWS CloudFormation template you saved to your device.

  4. Set Constraint type to Launch for the product that you created now with the SCConnectLaunch role in the baseline permissions. For additional launch constraint instructions, see AWS Service Catalog Launch Constraints.

    Note

    The AWS configuration design requires each Service Catalog product to have a launch constraint. Failure to follow this step could result in an Unable to Retrieve Parameter message in the ServiceNow Service Catalog.

  5. Add the SMEndUser IAM user to the Service Catalog portfolio. For additional user access instructions, see Granting Access to Users.

Note

The AWS configuration design requires each Service Catalog product to have either a launch constraint or a stack set constraint. Failure to follow this step could result in an Unable to Retrieve Parameter error in the ServiceNow Service Catalog.

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