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Configuring system properties, aggregators, and custom resources

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Configuring system properties, aggregators, and custom resources - AWS Service Management Connector

This version of the AWS Service Management Connector enables ServiceNow administrators to configure system properties, Config Aggregators, and AWS Config custom resources from select ServiceNow tables.

To configure the new AWS Config integration System properties
  1. In the navigator, enter AWS Service Management.

  2. Choose System Properties, and then choose AWS Config.

  3. Review the available settings and recommendations in the table below.

    Available settings Description
    The name of the S3 bucket from where to get the resource provider ZIP files

    The S3 bucket for custom resources from ServiceNow that populates AWS Config.

    Default and hard coded value: cmdb-resource-providers

    Note

    Service Management Connector recommends that you do not change this setting.

    Name of the Discovery source for synchronization with AWS Config

    The setting that correlates the Discovery source in ServiceNow.

    Default and hard coded value: AWS Service Management Connector

    Note

    Service Management Connector recommends you do not change this setting.

    What field to use for correlation ID

    Administrators use this setting to specify which column contains the correlation ID for each AWS Config.

    The correlation ID disambiguates AWS Config item that might have the same resource ID (such as SQS queues). It consists of the comma separated string of:

    • Source account number

    • Source Region

    • Resource type, such as AWS::EC2::Instance

    • Resource ID

    Default: correlation_id

    What field to use for AWS capture time

    Administrators use this setting to specify which column contains the capture time (such as capture time from AWS Config) for each AWS Config item.

    Default: last_discovered

    What field to use for last sync time

    Administrators use this setting to specify which column contains the last sync time (such as the last time AWS Config integration performed a synchronization for a given item) for each AWS Config item.

    Default: checked_in

    Enable the creation of a relationship for state sync

    Administrators use this setting to enable the creation of a relationship to a special state sync configuration item.

    When enabled, each synchronized item links to a particular state sync, or execution. By enabling this feature, it allows the SMC to identify stale items.

    Warning: This action creates an additional relationship per synchronized item. Depending on the number of items, it might have a performance impact.

    Default: No

    Enable the deletion of the previous relationship for state sync

    Administrators use this setting to enable the deletion of previous relationships to a special state sync configuration item.

    When enabled, a successful synchronization to a given AWS Config time deletes the previous relationships to state sync configuration item.

    Warning: This action performs GlideAggregate queries for each group of synchronized accounts, Regions, or Aggregators. Depending on the number of items, it might have a performance impact.

    Default: No

    What Install status to put stale config item into

    Administrators use this setting to automatically change the install_status of configuration items identified as stale.

    This action ensures that the status of stale resources correctly updates when using an Aggregator. Be aware this feature works only if you set What field to use for last sync time and enable Enable the creation of a relationship for state sync.

    Allowed values:

    • Installed

    • Retired

    • Absent

    • Do nothing

    Default: Do nothing

    Interval in minutes between the execution of full Config synchronization Administrators use this setting to control the time between full syncs of Config data. The default is 720 minutes or 12 hours.
    Use MTM for managing stale status

    This setting ensures the use of separate tables for handing relationships for sync status instead of using the cmdb_rel_ci table. AWS Service Management Connector recommends using the default setting.

    Default: Yes

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