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Contacting the Service Management Connector specialist team

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Contacting the Service Management Connector specialist team - AWS Service Management Connector

You can contact the AWS Service Management Connector (SMC) specialist team directly from the connector using an Support case.

To create a support case with the SMC specialist team from Support console

  1. In the console, choose Technical Support.

  2. Complete the form's required fields:

    • Service - Service Catalog

    • Category - Service Management Connectors

    • Severity - General Guidence or System Impaired (based on your need).

    • Subject - A brief summary of the question or issue; include the name of the Connector in use.

    • Description - A detailed account of the question or issue.

  3. In Console Options, choose Web.

  4. Choose Submit. A SMC specialist team member will contact you through the support case.

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