The Jira Customer Portal enables registered Atlassian site internal customers and Jira agents to provision resources using the Jira Service Management (JSM) AWS Service Catalog integration. The Customer Portal does not require Jira Agent permissions.
To enable the AWS Service Catalog Request Type in Jira Customer Portal
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Log in to your Atlassian site as an administrator.
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For Projects, choose the desired Project.
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In the navigation pane, choose Project Settings.
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On the Portal Settings page, choose the Portal groups tab.
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Choose Create group, and then enter the group name. For example, AWS Service Catalog products.
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Choose Add request form and then select AWS Service Catalog from the available options.
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Choose Save.