Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Preferences
Contact Us
Feedback
AWS Documentation
Create an AWS Account
Develop live media streaming in Amazon Connect - Amazon Connect

Develop live media streaming in Amazon Connect

PDFRSS

To help you get started with development using live media streaming, Amazon Connect includes the following Kinesis Video Streams repository that contains a basic example of how to consume audio data from your Kinesis Video Streams: https://github.com/amazon-connect/connect-kvs-consumer-demo

This demo builds upon the high level abstractions provided by the Kinesis Video Streams Parser Library to read the AUDIO_TO_CUSTOMER and AUDIO_FROM_CUSTOMER tracks published by Amazon Connect. It stores this data as a raw PCM file. This file can be transformed, transcoded, or played back.

Need help?

PrivacySite termsCookie preferences
© 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved.