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Search for contacts using evaluation forms in Amazon Connect - Amazon Connect

Search for contacts using evaluation forms in Amazon Connect

PDFRSS

  1. Log in to Amazon Connect with a user account that has permissions to access contact records and the Evaluation forms - perform evaluations permission.

  2. In Amazon Connect choose Analytics and optimization, Contact search.

  3. Use the filters on the page to narrow your search. For date, you can search up to 8 weeks at a time.

    The search filters for evaluations.

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