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Disable Identity Resolution in Amazon Connect Customer Profiles - Amazon Connect
Disable machine learning-basedDisable rule-based matching

Disable Identity Resolution in Amazon Connect Customer Profiles

PDFRSS

Disable machine learning-based

You can disable machine learning-based matching when you no longer want it to automatically find similar profiles. If you have consolidation criteria, all your criteria will be deleted and your profiles will no longer be automatically consolidated. Profiles that have already been consolidated will remain consolidated.

Disable rule-based matching

You can disable rule-based matching when you no longer want it to automatically find similar profiles. If you have a custom matching rule, the matching rule will be deleted and your profiles will no longer be automatically consolidated. Profiles that have already been consolidated will remain consolidated.

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