List queues grouped by routing profile in Amazon Connect - Amazon Connect

List queues grouped by routing profile in Amazon Connect

This topic shows you how to display a list of queues grouped by routing profile in your Amazon Connect contact center.

  1. Go to Analytics and optimization, Real-time metrics, Queues.

  2. Click Settings.

    The settings icon for the queues table.

  3. On the Groupings tab, choose Queues grouped by routing profiles.

  4. Choose Apply.