Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Preferences
Contact Us
Feedback
AWS Documentation
Create an AWS Account
List queues grouped by routing profile in Amazon Connect - Amazon Connect

List queues grouped by routing profile in Amazon Connect

PDFRSS

This topic shows you how to display a list of queues grouped by routing profile in your Amazon Connect contact center.

  1. Go to Analytics and optimization, Real-time metrics, Queues.

  2. Click Settings.

    The settings icon for the queues table.

  3. On the Groupings tab, choose Queues grouped by routing profiles.

  4. Choose Apply.

Need help?

PrivacySite termsCookie preferences
© 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved.