Embed the Amazon Connect Contact Control Panel (CCP) into
Zendesk
To integrate Amazon Connect and Zendesk, you need:
-
An Amazon Connect instance.
-
A Zendesk Support
account with a Zendesk Talk Partner Edition plan, or a Zendesk trial account.
Install and configure the Amazon Connectfor Zendesk
app
For more information, see How do I integrate Amazon Connect with Zendesk?